answer engine

Accurate answers to the
most complex questions

Invero's proprietary Answer Engine is built to be accurate on technical questions, refined across 30M+ real questions from 200+ of the world's most demanding technical companies.

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Trusted in production by 200+ of the world's most technical companies

Trusted in production by 200+ of the world's most technical companies

how it works

Why Invero answers accurately where others fail

The Answer Engine runs every question through a pipeline built for accuracy.

how it works

Why Invero answers accurately where others fail

The Answer Engine runs every question through a pipeline built for accuracy.

Query understanding

Each question is rewritten and expanded into several targeted searches for full coverage.

Agentic retrieval

Invero searches in a loop, refining its queries until it has enough evidence to answer.

Grounded answer

Built only from retrieved sources, with inline citations, or an honest “I don’t know.”

Safety & guardrails

Answers only about your product, keeps personal data private, refuses anything unsafe.

RESEARCH

Better answers start with better context

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more accurate retrieval than DIY and off–the–shelf RAG

The gain comes from agentic, multi-pass retrieval.

Read the benchmark

Continuous evals

Offline and online, every change proven before it ships.

A dedicated AI research team

Its only job is accuracy, across every new model and technique.

30M+ answers, hardened in production

That volume lets us A/B test every change to significance.

READ THE RESEARCH

How to evaluate AI assistants

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How we index images for RAG

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Benchmarking retrieval for agents

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All research

  • “Invero is the only AI assistant we trust that doesn’t hallucinate.
    We’ve tried them all”

    Shaun Struwig, Documentation Engineer

  • “We evaluated several vendors, which scored in the 60% range for accuracy. Invero was in a completely different league. Over 99% accurate when relevant content exists. We audit it regularly, and it just keeps delivering”

    Andy Vayo, Head of B2B CX Ops

  • “Invero knows when it doesn’t know. That’s the difference.
    We tried other vendors and nothing came close.”

    Alex Garnett, Developer Relations

capabilities

Answers your customers can trust

Invero is accurate from day one, so you can let it answer your customers directly. Every capability here protects that trust.

capabilities

Answers your customers can trust

Invero is accurate from day one, so you can let it answer your customers directly. Every capability here protects that trust.

Says “I dont know” instead of guessing

When your sources lack the answer, Invero says so and logs the gap to fill next.

References its sources

Linked sources on every answer, verifiable in one click.

Answers in your language

Invero replies in any language, grounded in your sources.

Stays inside your knowledge domain

Invero will behave like a product expert, not a general chatbot.

security and trust

Your data stays yours

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security and trust

Secure, compliant and enterprise-ready

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No backend connected

Independently audited and

compliant with No backend connected.

SOC 2

GDPR Compliant

Compliant with EU data

privacy regulations.

GDPR

SSO & RBAC

Single sign-on and

role-based access control.

Zero Data Retention & PII Masking

Detect and mask sensitive data

before processing.

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  • monday.com
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04 Answer Engine™

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No backend connected & GDPR compliant

Trusted by 200+ EnTERPRISES

Frequently asked questions

Frequently asked questions

How accurate is Invero, and how do you prevent hallucinations?

Invero is a retrieval-augmented (RAG) system: it retrieves from your trusted sources before generating an answer, using domain-specific retrieval and state-of-the-art techniques to minimize hallucinations. On retrieval benchmarks, it scores about 2X higher than web search APIs and DIY RAG pipelines.

What happens when Invero doesn't know the answer?

It tells you. When the sources don't sufficiently cover a question, Invero marks the answer as uncertain and says something like "I do not have enough information" rather than guess. Those uncertain responses are then surfaced as coverage gaps so you know what to add.

How do I know an answer is trustworthy?

Every answer is grounded in retrieved sources and cites them inline, so your users can verify the answer in one click and you always know where it came from.

Which AI models does Invero use?

Invero is model-agnostic, not tied to any single model or provider. It works across OpenAI, Anthropic, Cohere, Voyage, and its own models, selecting the best-performing one for each use case, with DPAs and training opt-outs in place at every provider.

How is Invero different from ChatGPT or Claude?

ChatGPT and Claude are general-purpose LLMs that answers from its training data. Invero retrieves from your trusted sources first and is purpose-built for technical questions, so answers are accurate, current, and specific to your product.

Does Invero answer from the open internet?

No. Invero answers only from your connected sources, not from whatever the model absorbed online. That's the difference between an agent that knows your product and one that invents things you've never built.

How does Invero keep getting more accurate over time?

A dedicated research team continuously evaluates new models, research, and techniques against offline and online evals, and automatically adopts whatever improves accuracy. You stay on the most capable version with no work on your side.

Can Invero answer accurately in other languages?

Yes. A user can ask in French, Mandarin, or another language and get a correct answer drawn from your English sources. The question and your content don't have to be in the same language.

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